The Laundry Company (UK) Ltd – About Us
I grew up in Broadway, where my family had a large caravan park, and went to school in Worcester. From an early age I was busy serving customers in the site shop, and at the age of fourteen opened a coffee shop on the park. I’m a mother of four boys and live in Bicester with my partner, Patrick, and my youngest son Edward.
The Laundry Company was formed in 2008 by Katie and Ian, when a customer of another of their businesses mentioned the difficulty they were having in finding a laundry service. We were introduced to the company in December 2011 by a friend of mine, who has a similar business in Bourton-on-the-Water. She called me and asked if I was interested in buying a laundry business in Chipping Norton, as Katie and Ian were planning to either sell or liquidate it. I went to see it, with my Team Leader, and fell in love with it immediately. I loved the Laundry Company, and the design that they created, and thought about how it would complement Ironing Angel. I started by working with Katie every day to learn the ropes and, on March 13th 2012, we acquired 100% of the shares in the Company.
By September 2012 we had grown enough to recruit our first employee, Andrea, who we are just about to support through an NVQ course in Customer Services.
In July 2013 we invested in two new washing machines after we identified a quality issue with one of the original machines. We aim to provide a high quality, and flexible, service to our customers and take pride in the fact that we have retained many of the customers who were with us when we first purchased the business. We always want to improve our services and welcome any feedback to help us achieve this.
Between the two businesses we provide our services to the North Cotswold and North Oxfordshire area.